Invoicing and Payments - 123 Exteriors

Below we have provided pertinent payment and invoicing information for your reference.

If you have any questions, please reach out to your Sales Representative.

An invoice will be sent to the insurance company notifying them that your job is completed in order to get the depreciation check and any other supplemental funds released. Supplemental funds are monies paid by the insurance company for items that were not included on their estimate. Example: Permit fees. Insurance carriers will cover the cost of the permit fees if we send them proof the cost was incurred in the form of a receipt.
Continual follow-up with the insurance carrier will be needed to get your funds released. Once payment is released, 123 Exteriors is notified by the insurance carrier. Occasionally, payment may be released and sent to you before it is communicated to us. Please call your Sales Representative if this happens to you.
The mortgage company may be listed on the check. These checks need to be sent to the mortgage company for endorsement. Please call the mortgage company and ask how they would like you to proceed.
Funds should be released by your insurance carrier and payment completed within a 30-day time period. Your Sales Representative will follow up with you and request you to reach out to your insurance provider to help speed up the fund release in the event that your payment has not been paid in full within that 30-day time period.
All of our invoices are sent electronically to your email on file and provide a breakdown of charges and an ACH link for payment for ease of access to you. We also take credit card payments (3% processing fee) or checks turned into the office.

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Erica and her team were 100% professional throughout our entire process of replacing our roof, soffits, and fascia. Erica was so helpful an reassuring as we dealt with insurance. Her humor eased our stress and made this process seamless. Erica and Marco were available any time for questions or concerns. The work looks amazing and we couldn’t be happier!

Sherri T.

My experience with 123 Exteriors was excellent! Throughout the entire process they were timely in responding, patient with me on responding back and explained everything that was going on or that was going to happen. When it was time for the roof work, they scheduled it quickly and were done in a day. I’ve had no issues with the work or 123 Exteriors during the time they worked with me. I would recommend them to others who are looking, and I’ll be keeping them in mind for future work.

Ben R.

Excellent customer service from the first phone call to the very end. The installers were on time, efficient, cleaned up the area and I never saw any of the installers smoking or cursing.,

Brandon R.

123 Exteriors went above and beyond, ultimately convincing my insurance provider to pay for some items that they initially were not going to cover. Always nice to be able to rely on your contractor to argue with insurance adjusters on your behalf! New roof looks great and was done in a day. Thanks to Andrew and his team!

Curt G.

Good customer interface, they kept me abreast of changes and sought my input. They worked well with Farmers Insurance company for the hail claim to ensure I was compensated for all damage. The finished product was excellent. I have noticed the house is much warmer now since they brought the house up to code by adding outside insulation including house rap under the new siding for no extra cost.

Fred M.

Can’t say enough about 123 and Joe. They not only did a great job on my homes but they assisted with the insurance end as well. Everything went well. If you have any concerns about 123, you shouldn’t.

Mike K.

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We will replace your storm-damaged roof, siding, and/or gutters with premium-grade materials using the most cutting-edge standards for home protection.

Call your local branch or fill out our online form to schedule your inspection for an estimate on your project by one of our local area Restoration Specialists.