Your home is your biggest investment, so when it comes to getting your roof replaced, finding an honest and reliable roofer should be your top priority. Before hiring a company, ask your roofing contractor these five questions for peace of mind during your home's restoration.
1. Do you have a local office?
Unfortunately, out-of-town storm chasers have given the roofing industry a bad name. They show up after a storm hits, perform the bare minimum of work and then they are on the road to the next storm. Choosing a local company with longevity means they will be around down the road for service issues. There is less chance of potential issues or scams when you choose a contractor from your community. And, since they are local, they should provide you with reviews, pictures of work, and testimonials from nearby homeowners. Ask to see their work!
2. Can I see proof of bonding, licensing and insurance?
If you are hiring a contractor to perform work on your home or property, it is essential to hire a contractor who is licensed, bonded and insured. Knowing how this affects you could save you headache and money if anything goes wrong. For more on what this means to you and how to verify if your contractor is bonded, licensed and insured, read this.
3. What is your labor warranty?
Your new roof will come with a couple of different warranties, so it's important to understand the difference between labor warranty and manufacturer's warranty. The manufacturer warranty covers the materials themselves, typically from 20-50 years. This type of warranty protects you against defects in the materials themselves (causing them to break down or fail before they should). Workmanship or labor warranties are offered by the roofing contractors that install the work. Choose a highly rated roofer that stands by their work with a labor warranty.
4. What is your BBB and Angie's List ratings?
Reputable contractors will be members of the Better Business Bureau (BBB). When doing research on a company, look them up on the BBB and make sure they have a good score (an A or A+ rating). Service providers, such as Angie's List, can also be a resource for valuable reviews and ratings.
5. Can I see a report and photos of the damage?
Storm damage to your roof can be hard to see from the ground. And, if you don't know what you are looking for, it can be even more difficult to know whether or not you have damage. Ask your roofing contractor to show you a report of any damage found to your home. A reputable company should provide you with a comprehensive report and options on your best course of action.
123 Exteriors replaces storm-damaged roofing, siding, gutters and windows in the St. Louis, Chicagoland, Cedar Rapids, Milwaukee and Columbus areas.