It's hard to believe 2015 is coming to a close! It was a busy year for the 123 Exteriors team as we helped hundreds of homeowners across the U.S., from Denver, CO to Allentown, PA, restore their homes after severe storms hit. And, we stayed just as busy behind-the-scenes. Here's a quick recap of our 2015:
In February, we expanded our services west by opening our Denver office. General Manager Ryan Cervantes and his team served the greater Denver area this year following several major severe storms. This office is proudly accredited by the BBB.
Delivering exemplary customer service is our #1 priority, and in May 123 Exteriors was honored with GuildQuality’s Guildmaster Award for the third year in a row. 123 Exteriors was selected as one of over 300 North American builders, remodelers, developers, and contractors recognized by GuildQuality, an independent customer satisfaction surveying company, for their superior delivery of customer care.
The primary requirement for receiving a Guildmaster Award is exemplary customer service, as demonstrated by an extremely high customer recommendation rate. In order to receive a Guildmaster Award, a member must achieve a recommendation rate of 90% or greater. 123 Exteriors has an average recommendation rating of 93%.
In August, 123 Exteriors was named one of the top remodeling firms in the U.S. by Qualified Remodeler magazine. The Top 500 Remodeler's list acknowledges remodeling companies from across the nation based on a number of criterion including total years in business, industry certifications, community service, industry association memberships, and awards. 123 Exteriors was ranked 116 on the Qualified Remodeler 2015 Top 500.
In September, the Wisconsin office launched our inaugural Roof Giveaway. Christ and Anastasia Zervas of Wauwatosa, WI were the deserving recipients of a roof, compliments of 123 Exteriors, IKO and Richards Building Supply.
To end the year, each 123 Exteriors office hosted a Holiday Giving Campaign for a local charity. From collecting canned goods and health and body products, to raking laws and prepping homes for the winter, the entire 123 Exteriors crew pitched in to give back to the local communities that give so much to us!
As we wrap up the year, we want to take the time to say thank you to the homeowners who trusted us with their restoration projects, thank you to our hard working crews, reps and staff, and thank you to our manufacturing and building suppliers. We can't wait to see what 2016 has in store as we celebrate 10 years in the roofing and siding industry!