FOR IMMEDIATE RELEASE
123 Exteriors Recognized Among the Best in the Nation for Customer Service
GuildQuality’s Guildmaster Award Honors 123 Exteriors Two Years in a Row
Brentwood, MO, May 19, 2014- 123 Exteriors, a full-service residential and commercial exterior remodeling company, has been awarded a 2014 Guildmaster Award for exceptional customer service. This is the second Guildmaster award 123 Exteriors has earned, which celebrates service excellence in the building, remodeling, contracting, and home services professions.
123 Exteriors was selected as one of the over 200 North American builders, remodelers, developers, and contractors recognized by GuildQuality, an independent customer satisfaction surveying company, for their superior delivery of customer care.
"The roofing and siding industry has unfortunately earned a bad reputation, thanks to unethical and dishonest contractors. 123 Exteriors was built on the idea that our first responsibility is to our customers. It's something we teach our staff from day one," says Mike Braun, President and CEO at 123 Exteriors. "We're honored to be selected among the very best in the nation when it comes to customer service. It's what we strive for every day."
Over the past few months, GuildQuality reviewed numerous survey responses submitted by customers of Guildmaster candidates. In granting awards, GuildQuality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. 123 Exteriors achieved a recommendation rate of greater than 90% from their customers, who were surveyed through GuildQuality.
For more on the 2014 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
About 123 Exteriors
123 Exteriors Inc. is a full-service residential and commercial exterior remodeling company with offices in five states across the Midwest. 123 Exteriors Inc. works together with homeowners and insurance companies to replace exterior materials that have been damaged by weather events. For more information, please visit www.123exteriors.com.
GuildQuality helps builders, remodelers, and contractors manage their most valuable asset - their reputation. Our members rely on our service to gather customer feedback, measure satisfaction and continuously improve their business. Supported by comprehensive reporting and marketing tools, GuildQuality helps its members stand out in a competitive market. For more information, visit www.guildquality.com.